Evaluate Own Current Skills and Competencies Against...

Task 1 Self-managed learning Self Managed Learning is a process which persons take the initiative, with our without the help of others, in diagnosing their learning needs, formulating learning goals, identify individual and material resources for learning, choosing and implement proper learning strategies, and evaluating learning outcomes (Knowles, 1975, p. 18) .It also means managed themselves to improve their skills. Self-managed learning does not mean the learner learns alone or in isolation. That’s why self-managed learning is important for everyone to improve their abilities. Self managing learners use a range to ensemble themselves. The problem is that formless, unexpected learning is very inefficient. There are many approaches for†¦show more content†¦It is very useful to broaden the employee’s knowledge very quickly( BPP Learning Media, 2010) . I will coach my employees to manage their work very well and do their work effectively. Our staffs can also get general knowledge that help in their carriers. They will also get confidence in doing their jobs. Mentoring Mentoring is the process where one person offer help, guidance, advice and support to make easy the learning or development of other (BPP Learning Media, 2010). I will let them to make mistakes under my control. I will lead the employee through solving a problem, or evaluate their work. I will I will let my staffs to solve the real problems and create real decision. But the disadvantage of mentoring is staffs may overdependence on the mentor. That’s why I will use coaching and mentoring to improve and develop the abilities of our staffs in HR department. Secondments A secondment is where an worker in the short term changes job roles within the same company or transfers to another organization for an arranged period of time. This can be within the private or public sector, or to a non-profit making organization ( Yaechan Ra, December 2012). The benefits of secondments include the employee, the employer and the organization ( BPP Learning Media, 2010). I will let my staffs to work together in my bookstore. Staffs can find excellent way to search different career possibilities without them leaving their currentShow MoreRelatedEvaluate Own Current Skills and Competencies Against Professional Standards and Organizational Objectives1381 Words   |  6 Pagesimprove their skills. Self-managed learning does not mean the learner learns alone or in isolation. That’s why self-managed learning is important for everyone to improve their abilities. Self managing learners use a range to ensemble themselves. The problem is that formless, unexpected lea rning is very inefficient. There are many approaches for self-managed learning. Among them I will use learning through research, learning from other and secondments. I use them to improve the skills of employeesRead MorePersonal and professional development2710 Words   |  11 Pagesï » ¿Personal and Professional Development TASK 1 1.1: Evaluation of approaches to self-managed training. Self managed training is a when an individual plans, executes and evaluates his or her own learning. The learner is in control of when learning can happen, the duration and the learning experience or outcome. It is important to always review and adapt your training plan. It is unproductive to remain rigid with the plan, and allowing adaptations will improve its applicability and suitabilityRead MoreTraining Policy : Training And Development1496 Words   |  6 PagesTraining Policy It is Motors and More’s intent that all training that employees receive to †achieve development of skills, knowledge, and abilities will be related to their job duties and development† (Washington State University). Human resources will implement the necessary training programs that will ensure the focus is primarily on individual and organization development. Training shall provide for the following: 1. Establish a system within Motors and More that will ensure funds are providedRead MoreThe Importance Of Being A Role Model1645 Words   |  7 Pagesa way to reinforce desired behaviour in the role model as well as encourage others to emulate them. The Employee s look up to Leaders who display constant standard of work performance identifying as 1. Desirable, Being desired can mean a number of thing’s from how you apply to your work etc 2. Superior to their own, you show superior skills to theirs etc 3. Being constantly applied, being consistent in what you do etc 4. Congruent with the organizations values and desired behavior, doing what’sRead MoreBe Able to Demonstrate Acquired Interpersonal and Transferable Skills.2114 Words   |  9 Pagespersonal and professional development [pic] What gets measured gets done.  © iStockphoto/galdzer Youre probably familiar with the phrase ‘what gets measured gets done. Defining and measuring effectiveness – especially the performance of workers – is a critical part of your job as a manager. The question is: How do you define the skills, behaviors, and attitudes that workers need to perform their roles effectively? How do you know theyre qualified for the job? In other words, how do you know whatRead MoreAnalysis Of Existing Sherwin-Williams Performance Program.1624 Words   |  7 Pagesorganization to achieve long term success, it must consistently evaluate those plans and consider all of the organization’s entities and how they link together. By appraising the existing performance management process, it forces deeper analysis of the process, as well as its intended and unintended influences towards employees and the organization. Program Advantages This process is designed with the intent to identify, encourage, measure, evaluate, improve, and reward employee performance. Improved PerformanceRead More11 Core Competencies in Nursing2012 Words   |  9 Pages11 core competencies in nursing 1. safe and quality nursing care 2. management of resources and environments 3. health education 4. legal responsibility 5. ethic/moral responsibility 6. personal and professional development 7. quality improvement 8. research 9. record management 10. communication 11. collaboration and teamwork CONCEPTS UNDERLYING CORE COMPETENCIES I. PATIENT CARE COMPETENCIES 1. Safe and Quality Nursing Care Core Competency 1: Demonstrates knowledge base on the health /illnessRead MoreHr - Strategic Business Partner10974 Words   |  44 Pagesrelationship to achieve defined objectives common to all partners. In the context of  strategic human resource management,  the HR function and activities are intended to ensure the organization s financial success. As partners your HR people and employees in the various areas of the organization s operations must not get in the others way. Partners do not hinder one another. They support each other to achieve common objectives. This includes business objectives. It is said that the implementationRead MorePersonal Development as Strategic Manager18363 Words   |  74 Pages2 3. Assessment Schedule ............................................................................................................................. 4 4. Professional Development for Strategic Managers ................................................................................. 5 5. Developing Strategic Management and Leadership Skills .................................................................... 11 6. Strategic Change Management ....................................................Read MoreWorking with and Leading People2221 Words   |  9 Pagesworkforce with the skills and capabilities to fulfil our requirements’. Principle 5 the People In Aid Code of Good Practice. RECRUITMENT Take legal advice: Consult a local lawyer before starting to recruit to ensure procedures and contracts are compliant with all applicable laws; or ask HR managers, or other organisations with experience in the area. Define the requirement: Clarify what needs to be done. Consider the options of redistributing tasks, training up current staff, short term contracts

The Epic Of Gilgamesh And The David Story - 1719 Words

In both Mesopotamia circa 2100 BCE and Israel circa 367 CE, two very different forms of religion were being practiced. However, key concepts in both religions remain strikingly similar, and in some cases, nearly identical. The relationship between people and their deities is a strong one based entirely on literature, whether that be oral or written. And while this relationship is characterized mainly by love and admiration, fear of and punishment by deities was not an uncommon practice in any religion. The Epic Of Gilgamesh and The David Story both work to prove that the relationship between a people and the divine is characterized by both love for and fear of deities. This relationship based on love and fear directly impacts both the decisions made with the guidance of deities and the punishments inflicted for decisions made without approval of these deities. The relationship between David and God is one of both fear and love. David, who is chosen by God to rule the people of Israe l, is loved by God. However, it is clear in points of the Bible that the wrath of God overcomes his love for David. To begin with the love that God has for David, it is easy to see when David places the Ark of God in Jerusalem, officially giving it a place to rest after several years of wandering. We see this in the dialogue when it is said â€Å"And David went and brought up the Ark of God from the house of Obededom to the City of David with rejoicing† (2 Sam. 6:12). With the Ark itselfShow MoreRelatedDifferent Texts Speak Of A Friendship Between Two Or More Heroes1390 Words   |  6 Pagesfriendship between two or more heroes. Two such are the Bible and the Gilgamesh Epic. In 1 and 2 Samuel we find the story of Johnathan and David and the Epic presents the story of Gilgamesh and an Axe with the entual introduction of the character of Enkidu. In both of these texts friendship is taken to the level of sexual love. Although I do not believe you can interpret both in this manner. First, in Second Samuel David laments the death of Saul and Johnathan. He laments, â€Å"Saul and JohnathanRead More Comparing and Contrasting Epic of Gilgamesh and the Bibles Noahs Ark642 Words   |  3 PagesComparing and Contrasting Epic of Gilgamesh and Noahs Ark Many cultures have stories of a great flood, and probably the best known story is of Noahs Ark. The next most notable is the Sumerian story of Ut-Napishtim found in the Epic of Gilgamesh. In the ancient Babylonian depiction of the flood story, the god Enlil creates a flood to destroy a noisy mankind that is disturbing his sleep. Gilgamesh is told by another god, Ea, to build an ark (Monack 1). The Epic of Gilgamesh has broadly the sameRead MoreA Critical Appraisal of: Beowulf and Gilgamesh Essay examples1640 Words   |  7 PagesA Critical Appraisal of: Beowulf and Gilgamesh There are many differences and critical comparisons that can be drawn between the epics of Beowulf and Gilgamesh. Both are historical poems which shape their respected culture and both have major social, cultural, and political impacts on the development of western civilization literature and writing. Before any analysis is made, it is vital that some kind of a foundation be established so that a further, in-depth exploration of the complex natureRead MoreThe Epic of Beowulf733 Words   |  3 PagesBeowulf is anonymous. The original poem was written on sheep tanned leather. Beowulf is not only the story of a young man that gains glory against monsters or of an old king that dies fighting a dragon, but it is the story of a brave man who, once young and invincible, chooses to fight against the dragon though he knows that hes going to have a tragic end. Beowulf meets all the features of an epic poem: it is a long narration of a national hero ( he is recognized, rewarded and glorified by the kingRead MoreTheme Of Sexuality In Gilgamesh1484 Words   |  6 PagesSexuality in Gilgamesh: Through history, independent cultures have developed stories, legends and myths that share common roots. From Shakespeares dramas to modern soap operas, the expression of the collective subconscious creates similarities in theme and purpose that transcend differences of time, genre, or race. Among these universal themes, one in particular echoes more than the rest: sexuality, and its importance. In the worlds oldest text, Gilgamesh, sexuality’s role is depicted prominentlyRead Morean analysis of the qualifications of an Epic Hero887 Words   |  4 PagesAn epic hero is someone who goes down in history as being brave, courageous, and obviously heroic. They don’t have to be asked to save the day, and often times, they aren’t even saving their own people. There are several epic poems that come to mind when thinking about European culture and where it came from. These stories are held as sacred to many different people, and will always be studied whenever the top ic of government or culture comes up. In these poems, or stories, there is always a heroRead MoreThe Epic Of Gilgamesh And The Biblical Narrative Of The Genesis1332 Words   |  6 PagesContrasting cultures influence variation among symbolism and moral values, however collective literary essentials exist. For instance, an abundance of flood stories that expand across the world verifies a connection among the traditions of mankind. The strong resemblance between the flood accounts in the ancient Mesopotamian myth The Epic of Gilgamesh and the biblical narrative of Noah’s Ark in The Genesis propose a closer relationship that encourages further analysis. The major plot points are echoedRead MoreModern Influences Of The Epic Of Gilgamesh2276 Words   |  10 PagesThe Modern influences of The Epic of Gilgamesh â€Å"Who says Gilgamesh ever died?† (Ziolkowski 57). The Epic of Gilgamesh has remained a widely read story throughout the years. The Epic of Gilgamesh is a story of an imperfect hero on a journey for everlasting life. It features Gilgamesh, the king of Uruk, and Enkidu, a wild beast man, on a journey of heroic quests and misadventures. This story has inspired many new literary and visual works in many languages; it has also inspired modern archeologistsRead MoreWhat I Thought Was The Most Helpful When Reading The Introduction1312 Words   |  6 Pagesexperience art. Aspects of Near Eastern Religion (Chp. 1) After reading about Atrahasis, Enuma Elish and The Epic of Gilgamesh, it makes sense to me that these were not literatures that were used as religious material. The myths or stories were used to explain the creation of the world and life. (p. 21) I understand the story about Atrahasis, however it sounds strangely close to the story from the Bible that I know as, Noah’s Ark. The gods had created the flood in order to act as a population controlRead MoreThe Epic Of Gilgamesh, By Yusef Komunyakaa1808 Words   |  8 PagesThe epic of Gilgamesh is one of the oldest heroic epics . It plays a important role throughout the human history. Written between 2150-1400 BCE, the Babylonian Gilgamesh Epic is seen as the greatest legacy of the ancient Mesopotamian culture. It has been translated into hundreds of languages and spread all around the world. Thousands of versions and adaptations were made since we found the charm of this poetic work. In 2006, theatre producer Chad Gracia and poet Yusef Komunyakaa presented us with

Impact of Internal Corporate Governance †MyAssignmenthelp.com

Question: Discuss about the Impact of Internal Corporate Governance. Answer: Introduction: In the recent years, it is crucial for all the organizations to manage the learning activity governance, legal requirement and to utilize the technological advancement in order to gain the competitive advantages (Turban, E., Whiteside, King Outland, 2017). Governance is a process to maintain the business operation transparently. The legal requirement is to keep the legal norms properly during business operation. However, the information technology system leads the organization to store and manage the huge data of the consumers. On the other hand, entrepreneurship is a process to take the risk in a business to gain profit. In the context of Build On Construction Private limited the e-commerce development and knowledge management is important to expand their business. However, in the context of every business knowledge management among the staffs is necessary as it enables them to share information, build proper communication with their co-workers. Knowledge management in the project causes staff innovation through utilizing the information technology (Wang et al., 2017). On the other application of the e-commerce system, Build On Construction private limited will be a beneficial approach for them as it helps them to enhance their online selling and B2B selling. On the other hand, the company can gather demographic data through the social media and web contacts in the e-commerce system. Governance is a process that is designed to provide assurance regarding the accountability, transparency, law, empowerment, and stability in a business practice (Ararat, Black Yurtoglu, 2017). On the other hand, governance is an institutional environment in which the stakeholders of the business can interact. As for example, UNDP, World Bank, and OECD refer that governance is the power of the authority in a country to manage the political, economic and administrative factors. However, there is a good relationship between the governance and the management. In the context of Build on Construction private Ltd. the governance sets the high-level goal and the policies based on which the management of such organization run their business towards the direction that is set by the governance body. Governance observes the management and performance of the organization to ensure that an organization is an operation based on the public interest and their stakeholders those are associated with the organizational mission (Rowley, Shipilov Greve, 2017). Hence, based on this Build on Construction private Ltd can build their goal and implement their mission and strategic vision. Another function of the governance is direct the management of an organization to gain their desired outcomes and the rules of the governance provide assurance to the organizations that they are working ethically and legally (Dias, Rodrigues Craig, 2017). However, this factor of Governance makes Build on Construction private ltd more responsive in their operation. Fundamental styles of the Corporate Governance Corporate Governance is associated with the policies, rules, relationship, laws, and regulation in the context of the different business organizations (Albassam et al., 2017). Unitary board of governance consists of executives and the managers that are responsible to manage the corporate information and data. However, if the company supervisory board and the management board then this organization is categorized under the dual board. Such dual board will enable the Build on Construction private Ltd to maintain a balance between the chairman and CEO. Lack of direct contact between the executive of two boards resists the information flow in an organization (Uyar, Gungormus Kuzey, 2017). Partnership management is another element of the corporate governance and it consists of the top management and highly involved board. However, there is a supporting work between such two groups is necessary for context of Build on Construction private Ltd as both groups are involved in setting the str ategies and policies and the board members informed the top management about the execution of policies. Corporate governance includes internal, external and independent audit mechanism (Katmon Al Farooque, 2017). The internal mechanism involves in the controlling of the corporation operation in the context of Build on Construction private Ltd. This control method will enable the organization to monitor their activities and the progress in order to take better actions for their business. However, carrying out a smooth operation within the organization is the prime focus of internal mechanism (Goranova et al., 2017). The external mechanism involves in managing the external stakeholders of Build on Construction private Ltd and control the business outside the organization. Therefore, the independent audit is the process of observing the financial statement of the organization in order to understand the financial performance of the organization. This will enable the employees and stakeholders of Build on Construction private ltd to understand the financial stability of their organization. According to Australian Stock Exchange Corporate Governance Council, it is crucial for the business organization to make a listed entity within the proper time and balanced the disclosure (Coffee Palia, 2016). Therefore, Build on Construction private Ltd, needs to respect the rights of the security holder by giving them proper information timely as it will protect their business from legal harm. Establishment of the risk management framework is a vital principle corporate governance. Hence, Build on Construction private ltd needs to develop risk management framework and to monitor it properly in order to save their employees from any injury during their work. Impact of the Governance and Law on Build on Construction private Ltd The public international law enables the business organization to operate their business outside the country (Zhu Tang, 2016). The business organizations also have to maintain the private international law and domestic law while operating their business. In the context of Build on Construction private ltd, they need to follow the Partnership Act 1958 while working with partners and this law enables such company to maintain a contractual law that will be followed by the each partner to enhance the business profit. On the other hand, Corporation Act 2001 and Australian securities and investment Act 2001 both are categorized under the company law (Kumar et al., 2017). Build on Construction private ltd needs to follow such legal requirements as it enables the managers of this organization to understand their duties and responsibilities properly. Stakeholder protection is the major concern of Corporate Governance law. This law enables the business organization to maintain the right of th e shareholders. Build on Construction private Ltd can treat their shareholders equally by maintaining this law. Every company needs to be complying with the corporate Governance law as in compliance with law may lead the organization to give the penalty (Albassam et al., 2017). According to the Crimes Act 1994, any in-compliance with the Governance corporate law affects the business of an organization. Anti-corruption legislation Act is vital for any corporate sector to reduce the corruption in their business. Bribery is one kind of corruption that destroys the market of a business and associated with the terrorism (Wang et al., 2017). A large number of companies think that without paying bribe they will not able to get the international contract. Hence, by following the Bribery Act 2010 the Build On construction private limited can achieve the international transaction fairly as it will aside them from the serious consequences related to the crime of bribing. Incompliance with the anti corruption law may lead the organization to face legal obstruction and it may affect the growth and reputation of the business. The Foreign Corrupt practice Act 19977 includes the compensation and the injunction against the business that fails to comply with the legal norms of corporate governance. Other consequences may occur for the construction organization as for example, loss of government contracts may lead the Build On construction private limited to face legal issues in their business. The corporate offense includes the anti corruption management as it acts as the defense mechanism (Dias, Rodrigues Craig, 2017). In the context of Build On construction private limited, they should maintain the anti corruption law in order to carry out a fair business in the international market. However, proper compliance with the corporate governance law and the legal requirements this organization will be able to make a fair and transparent business by protecting the value of their shareholders. Conclusion The above piece of work focuses on the rules and regulation of the corporate governance and the necessary legal requirements in the context of Build On construction private limited. However, this organization needs to follow the all legal norms associated with corporate governance to carry out a fair business provision. Risk management in the workplace is a prime area of the corporate governance as for the constructions company it is the major area to protect their employees during their work. On the other hand, maintenance of the anti corruption law is necessary for such organization as any incompliance with the anti corruption law may lead the company to face legal challenges that will affect their business. Apart from this compliance with the rules and regulation of the corporate governance is beneficial for an organization to run their business smoothly in a transparent process, which ensures a visible growth in their business. References Albassam, W. M., Albassam, W. M., Ntim, C. G., Ntim, C. G. (2017). The effect of Islamic values on voluntary corporate governance disclosure: The case of Saudi-listed firms.Journal of Islamic Accounting and Business Research,8(2), 182-202. Ararat, M., Black, B. S., Yurtoglu, B. B. (2017). The effect of corporate governance on firm value and profitability: Time-series evidence from Turkey.Emerging Markets Review,30, 113-132. Coffee Jr, J. C., Palia, D. (2016). The wolf at the door: The impact of hedge fund activism on corporate governance.Annals of Corporate Governance,1(1), 1-94. Dias, A., Rodrigues, L. L., Craig, R. (2017). Corporate governance effects on social responsibility disclosures.Australasian Accounting Business Finance Journal,11(2). Goranova, M., Abouk, R., Nystrom, P. C., Soofi, E. S. (2017). Corporate governance antecedents to shareholder activism: A zero?inflated process.Strategic Management Journal,38(2), 415-435. Katmon, N., Al Farooque, O. (2017). Exploring the Impact of Internal Corporate Governance on the Relation Between Disclosure Quality and Earnings Management in the UK Listed Companies.Journal of Business Ethics,142(2), 345-367. Kumar, P., Kumar, N., Gupta, S. K., Sharma, R. K. (2017). Impact of Corporate Governance and Financial Parameters on Profitability of the BSE 100 Companies.IUP Journal of Corporate Governance,16(1), 7. Rowley, T. J., Shipilov, A. V., Greve, H. R. (2017). Board reform versus profits: The impact of ratings on the adoption of governance practices.Strategic Management Journal,38(4), 815-833. Turban, E., Whiteside, J., King, D., Outland, J. (2017). Business-to-Business E-Commerce. InIntroduction to Electronic Commerce and Social Commerce. Springer International Publishing. Uyar, A., Gungormus, A. H., Kuzey, C. (2017). Impact of the Accounting Information System on Corporate Governance: Evidence from Turkish Non-Listed Companies.Australasian Accounting Business Finance Journal,11(1), 9. Wang, K., Lu, H. C., Lee, R. C., Yeh, S. Y. (2017). Knowledge Transfer, Knowledge-Based Resources, and Capabilities in E-Commerce Software Projects.Journal of Global Information Management (JGIM),25(3), 63-80. Zhu, K., Tang, W. (2016, June). The relationship between corporate governance and bank loan financing capacity: Evidence from companies listed on China's GEM. InService Systems and Service Management (ICSSSM), 2016 13th International Conference on(pp. 1-3). IEEE.

Introduction Customer Relationship Management-Samples for Students

Question: Les Mills New Zealand Les Mills is a New Zealand owned fitness chain whose stated purpose is to improve the lives of New Zealanders. There are several parts to Les Mills fitness, including Les Mills Gyms, Les Mills New Zealand and Les Mills International. The Les Mills International system is complex and dynamic. You will be required to describe and apply management principles covered in the course. Answer: Introduction Les Mills is a New Zealand based fitness chain. In 1968, Les Mills began its operations in Auckland. Currently, the company is associated with 12 fitness gyms in New Zealand and has approximately 17, 500 licensed partners in 100 nations (Andreasson Johansson, 2016). Phillip Mills, the founder of the organization, is recognized for his special role in developing an effective approach to choreography, group workouts, instructor training, and using music to achieve a motivational and safe workout experience for all customers. Les Mills creates opportunities for both individual and group workout programs and also offers leasing space for supporting businesses such as beauty stores and nutrition shops. Other sources of income for Les Mills include offering licenses to non-associated gyms, as well as selling Les Mills products. The prime mission of Les Mills is to create a fit and healthy world. Organizational culture Through team building and effective communication strategies, Les Mills has been able to build a strong team and a positive organizational culture. Notably, each employee is given a book which describes the organizational culture at Les Mills. This book acts as an effective communication channel which enlightens the employees about what is expected from them. The book further describes the mission, philosophy, and team environment of the organization. Les Mills is determined to listen to employees grievances, feedbacks, and opinions. By doing so, Les Mills is able to foster a collaborative working environment that supports the growth of the staff and business. Evidently, the company is willing to work with risk takers and innovators who aim to create a fit and healthy world. Through effective communication and team building, Les Mills employees are able to work as one tribe united by the core purpose of changing the planet. By 2020, the company intends to achieve a billion dollar status. In order to achieve this, the company aims to keep all employees well informed (Macnamara Zerfass, 2012). Les Mills constantly informs its employees about online collaborations, staff meetings, conference calls, training sessions, and e-newsletters. Staff satisfaction Effective communication and team building strategies ensure that the employees are satisfied. Les Mills conducts annual reviews to determine the performance of each employee. The annual review aims to create objectives and encourage constructive feedback. It should be noted, however, that this review is not connected to the salary review. The Key Performance Indicators (KPIs) explain more about individual performance. Therefore, the employees can relate their performance to the business outcomes (Dyer Dyer, 2013). KPIs create a platform where employees can achieve their goals while reporting, standardizing, and measuring performance (Sekaran Bougie, 2016). Also, Les Mills seeks to build a contented team by re-investing in them. A three percent of every employees salary is re-invested into their training. At each level, the group fitness instructors undergo vigorous training. Les Mills also offers a platform for leadership development. Potential leaders from all organizational areas and levels are given tools and resources they need to meet the values and expectations of the company. Customer satisfaction The companys customers range from 18 to 35 years of age who acknowledge the importance of group fitness. Most customers are confident, self-driven and live or work close to the gym. The loyal, engaged, and motivated team of instructors at Les Mills ensures the customers are always satisfied. The managers communicate to their team of instructors about the companys vision and goals. This helps to create energized and great teams capable of delivering outstanding results (Van Vaerenbergh, Larivire Vermeir, 2012). The impact of the good communication and team building approaches is a contented customer base. Les Mills also ensures that the customers are satisfied by providing a social workout experience. The social experience is coupled with motivated instructors, music, and technology. The wall-screens and innovative equipment at Les Mills provide a fun and positive mindset for its customers. Les Mills adds flavor to its world class brand by seeking endorsement from celebrities. The celebrities act as a communication channel through which customers are informed and convinced to use the brand (Shockley-Zalabak, 2014). This definitely plays a special role in improving customer satisfaction. The customers share the feeling and pride of being associated with a world class brand. Moreover, Les Mills adopts Customer Relationship Management (CRM) strategies to create and maintain a good relationship with its customers. Evidently, the company compares and takes lessons from the best global companies, even if they are not related to the industry. The management relays this information to the staff who in turn use it to provide the best training to customers. This paper clearly illustrates the role communication and team work strategies play towards achieving a positive culture and ensuring the customers and employees are contented. References Van Vaerenbergh, Y., Larivire, B., Vermeir, I. (2012). The impact of process recovery communication on customer satisfaction, repurchase intentions, and word-of-mouth intentions.Journal of Service Research,15(3), 262-279. Sekaran, U., Bougie, R. (2016).Research methods for business: A skill building approach. John Wiley Sons. Andreasson, J., Johansson, T. (2016). Doing for group exercise what McDonald's did for hamburgers: Les Mills, and the fitness professional as global traveller.Sport, Education and Society,21(2), 148-165. Dyer, W. G., Dyer, J. H. (2013).Team building: Proven strategies for improving team performance. John Wiley Sons. Shockley-Zalabak, P. (2014).Fundamentals of organizational communication. Pearson. Macnamara, J., Zerfass, A. (2012). Social media communication in organizations: The challenges of balancing openness, strategy, and management.International Journal of Strategic Communication,6(4), 287-308.

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First Confession Essays - Confession, Catholic Liturgy, Free Essays

First Confession Essays - Confession, Catholic Liturgy, Free Essays First Confession Mrs. Ryan and the Priest In Frank OConnors story First Confession, Mrs. Ryan and the priest are different. Mrs. Ryan and the priest approach Jackie differently and have different affects on him. Mrs. Ryan makes Jackie feel like a sinner in her approach to him. She teaches him how to examine his heart by asking himself a few questions, Did we take the name of the Lord, our God in Vain? Did we honor our father and mother? Did we love our neighbors as ourselves? Did we covet our neighbors goods?(614). This made Jackie feel like he is a sinner because he feels that he was not honoring his grandmother and feels that he coveted Noras penny she got every week from their grandmother. Mrs. Ryan affects Jackie by making him feel that confession is scary. After telling her story about the man who made a bad confession, Jackie becomes scared of going to confession. Mrs. Ryan is trying to scare Jackie so that he wont make a bad confession but instead she causes him to become scared of going to confession. Jackie becomes so scared that he starts to think, I would make a bad confession and then die in the night and be continually coming back and burning peoples furniture (616). The priest uses an approach of understanding. He understands Jackies thought of being a sinner, for instance, he tells Jackie that there are a lot of people he would like to go after with a bread knife as well. This had to make Jackie feel better about not being a sinner because the priest had thought the same thing as he had. For Jackie says that he tried to kill his grandmother and Nora and the priest says, theres a lot of people Id like to do the same to(618). The priest affects Jackie by comforting him. When the priest catches Nora clipping Jackie across the ear and yelled at her for doing this, Jackie feels comforted because no one had ever defended him against her before. The priest also comforts him by telling Jackie, wait now until Im finished with the old ones.(617). Jackie now feels special because the priest is going to take time with him. The priest comforts Jackie to where he is not scared of confession anymore. Jackie says, The relief of it was really enormous.(617). Between Mrs. Ryan and the priest, the method the priest uses works better than Mrs. Ryans does. Teaching people religion by scaring them does not work because someone is not going to want to learn more about it if he or she is going to become scared. The way the priest approaches and comforts Jackie is a much better method. If a person is comforted and approached in a since of understanding, it would be more likely that he or she would want to listen to the person trying to teach him or her.

Personal Statement Example | Topics and Well Written Essays - 500 words - 18

Personal Statement Example It is through family that I have learnt to invest in simple things such as happiness and respect, prerequisites to every good life. Playing Persian drums requires both physical and mental skills. Physically, one need to develop a listening ear, it is through listening that one learns how and what to play. Any missed part means a lost rhythm which waters down the efforts of other instrumentalists and that of the lead singer or singers. Secondly, one needs a sense of rhythm and timing, one has to identify a rhythm fast enough to be able to play and aid the other performers. This also means that as a Persian drummer you have to have a fast response in order to coordinate well with the rest. The last physical skill is hands and feet coordination. One has to be able to coordinate their hands and feet to create the required rhythm. This level of coordination should be top notch to ensure a stable rhythm through out a performance. Physical skills and engagements may spell one’s prowess on the drums; however, it is the mental skills that allow one to develop the requisite physical skills. The most important mental skills are: a positive mindset, self-discipline and patience. A positive mindset helps one’s patience and resilience as they learn how to play drums. This is because it is a process and without a positive mindset then one will undoubtedly give up. Self-discipline is also another skill this is greatly informed by a positive mindset. Self-discipline ensures that a drummer becomes committed to his act and manages his time well to provide adequate time for practice. Just like in any other engaging activity, patience is paramount. One has to continually resist the urge to walk before one can crawl, a drummer must learn to make the small steps which ultimately build up the necessary skills. As evident, playing Persian drums is an involving engagement. Taking the learning process and being able to stay focused has required a lot of determination. Thankfully,